Yes, our watches are brand new and come with a box and the watches warranty card and tag(s)
It depends on the watch brand. The official manufacturer may choose not to provide the original warranty card. We are not an authorized manufacturer, dealer or distributor, please check item details before purchase.
No, at the moment we do not sell any watch accessories.
For local orders within Malaysia, you may pick up your order directly from our office, or opt for delivery at MYR 80. For international orders, we charge MYR 250 for Asia and MYR 450 for Europe or other countries.
It will take 7-14 business days to ship your order out once your payment verification has been completed.
Overnight shipping is available for an additional cost. The cost will depend on the shipping destination. Please keep in mind that the 7-14 business days will still be necessary to process your order.
We generally do not provide more photos than our listings on the website.
At the moment, we do not have a trade service.
At the moment, we do not offer any resizing, link removing or adding, strap hole punching service.
No. Please find a local authorized dealer or watch repair for assistance.
Bestwatch.my’s office is located in Malaysia.
To schedule an appointment to see a watch in person, please reach out to customer service to make a reservation before your visit.
There is no sales tax for local purchases.
Yes, Bestwatch.my offers pickup at our Malaysia location.
Yes, we purchase insurance for all of our packages. To protect all parties involved, we would submit a claim to our insurance company if your package got lost in transit for any reason.
All packages shipped out by us will require signature confirmation.
Yes, please contact us for more information on wire transfers.
We are not able to provide you an exact time on when a watch will be back in stock. But please contact us if you would like to be on the waitlist for a specific watch. As soon as the watch is available again, we will contact you.